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No Spam Rules and Email Marketing
No spam rules are very stringent and are of two types. Many countries
actually have laws against spamming, or sending out of unsolicited emails. These
laws can be very strict and have severe penalties and need to be checked in each
country where you will do business on an individual basis.
The EU, or European Union has implemented Article 13 of their Directive on
Privacy and Electronic Communications which says people must give prior consent,
or opt in. The media calls this in Europe of the "Opt In Directive". It does
however have several exemptions allowed. In the United Kingdom the Data
Management Association has adopted strict rules requiring opt in. The US
Congress is considering legislation along those lines.
In Canada an Ontario Superior Court of Justice made history in the battle
against spam through claiming that it was a breach of netiquette, or net
etiquette. This case occurred when a serial spammer sued a Toronto company for
breach of contract. The company, an ISP, terminated the plaintiff account
because the spammer sent out 200,000 junk emails per day. The judge ruled in
favor of the ISP and against the spammer.
However, most no spam rules concerning email marketing are rules of etiquette
equivalent to the morays of society discussed in sociology classes. Sending
unsolicited email is considered a taboo in the Internet community. It is not
just rude and socially unacceptable behavior, but it is considered a violation
of the strict moral codes that govern email marketing.
Legitimate email marketers who earn their livelihood from email marketing will
never ever send out spam. Sending out spam is the mark of an amateur, and a
charlatan. Sending out spam will get a person blackballed in the email marketing
community. People will refuse to do business with a company that sends out spam.
Their Internet Service Providers will often drop them from the servers and
refuse to allow their email to pass. They may even take down their websites.
As far as handling spam is concerned, there are several things to keep in mind.
First, all unsolicited junk mail or bulk mail should be considered spam. Also,
if it makes an offer that seems too good to be true, then it is spam. Remember
to be suspicious of all spam and never give them personal or financial
information.
Never reply to spammers because that tells them that you exist and you will
continue to receive spam from them. Also never "opt out" of spammers. Reputable
companies allow you to opt out of mailing lists, but spammers are not reputable
people or they would not be spamming. No contact with them of any kind is the
safest bet.
Keep in mind that spamming is a violation of all of the rules followed by the
good people who engage in legitimate email marketing, and they should never be
compared to these people.
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